Privacy Policy

Information We Collect

We collect information that you provide directly to us when using our consultation services, as well as certain information automatically when you visit our website:

• Contact details including name, email address, and phone number
• Address and location information for service delivery
• Financial circumstances and planning preferences you choose to share
• Communication preferences and consultation history

How We Use Your Information

We use the information we collect for the following purposes, always in accordance with Australian Privacy Principles:

• Providing personalized financial planning consultation services
• Communicating with you about appointments and service updates
• Improving our consultation methods and service quality
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under Australian law, we process your personal information based on the following legal grounds:

Information Sharing and Disclosure

zenarilovynthu does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With your explicit consent for specific purposes
• When required by law or regulatory authorities
• With trusted service providers who assist in delivering our services

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

For detailed information about our cookie practices, please review our Cookie Policy Cookie Policy

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Right to access your personal information we hold
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict processing in certain circumstances
• Right to lodge a complaint with the Privacy Commissioner

Data Retention Practices

We retain your personal information for as long as necessary to provide our consultation services and comply with legal obligations. Generally, we keep consultation records for seven years after our last interaction, unless longer retention is required by law.

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at contact@zenarilovynthu.com or +61414896198.